Meeting customer expectations and setting new goals in 2025

Meeting customer expectations and setting new goals in 2025

More consumers know just how easy it is to buy online and receive goods quickly, it’s up to retailers to ensure that buying online is super convenient The pandemic has permanently changed customer expectations and offers retailers a unique opportunity to define...
What is brand personality and how to define it

What is brand personality and how to define it

Humble. Jubilant. Serious. Charming. Provocative. They might be words that we usually use to describe a person’s personality traits, but can also readily apply to brand personalities. Our personality determines whether we charm or irritate people, inspire them or send...